{"id":275256,"date":"2022-05-06T16:12:46","date_gmt":"2022-05-06T14:12:46","guid":{"rendered":"https:\/\/forum.pirategalaxy.com\/threads\/a-great-way-to-keep-track-of-your-support-tickets.37096\/"},"modified":"2022-05-06T16:12:46","modified_gmt":"2022-05-06T14:12:46","slug":"a-great-way-to-keep-track-of-your-support-tickets","status":"publish","type":"post","link":"https:\/\/pirategalaxy.com\/de\/a-great-way-to-keep-track-of-your-support-tickets\/","title":{"rendered":"A Great Way to Keep Track of Your Support Tickets"},"content":{"rendered":"
Dear rangers, pilots and commanders!<\/p>\n

Have you ever found yourself waiting for a response from the support team, but it just didn’t come? Then maybe that response went straight to your email spam folder!<\/i><\/p>\n

We have seen some cases in the past where email messages from the support team did not end up in players’ email inboxes; instead, these replies went\u2026<\/p>\n

\u2026to a folder called Spam<\/b> or Junk<\/b> on most email platforms.​<\/div>\n

<\/p>\n

\u2026to the Promotions<\/b> tab in your Gmail inbox (if you are using the pre-sorted Gmail inbox).​<\/div>\n

\nThese are two common causes for our email messages not arriving in your inbox as intended, and there are more uncommon ones as well. But please read on\u2026<\/p>\n

You can review your support tickets without even using email!<\/b><\/b><\/span><\/p>\n

\nMaybe you do not like using email that much, or you are not sure you can trust an email even if it appears to be sent by us, or you just want to check your support request? This is our solution for you:<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

Log in<\/b> to the support website<\/a> with your support account and check the My Tickets<\/b> section!<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

All your tickets are listed there. Select a ticket and you can even add replies<\/b>!<\/p>\n

\n\u00a1Queridos rangers, pilotos y comandantes!<\/p>\n

\u00bfAlguna vez se ha encontrado esperando una respuesta del equipo de soporte, pero no ha llegado? Entonces puede que esa respuesta haya ido directamente a la carpeta de spam de su correo electr\u00f3nico.<\/i><\/p>\n

En el pasado hemos visto algunos casos en los que los mensajes de correo electr\u00f3nico del equipo de asistencia no acababan en las bandejas de entrada de los jugadores, sino que estas respuestas iban\u2026<\/p>\n

\u2026a una carpeta llamada Spam<\/b> o No deseado<\/b> en la mayor\u00eda de las plataformas de correo electr\u00f3nico.​<\/div>\n

<\/p>\n

\u2026a la pesta\u00f1a Promociones<\/b> de la bandeja de entrada de Gmail (si utiliza la bandeja de entrada de Gmail preclasificada).​<\/div>\n

\nEstas son dos causas comunes por las que nuestros mensajes de correo electr\u00f3nico no llegan a su bandeja de entrada como estaba previsto, y tambi\u00e9n hay otras m\u00e1s infrecuentes. Pero siga leyendo\u2026<\/p>\n

\u00a1Puede revisar sus tickets de soporte sin siquiera usar el correo electr\u00f3nico!<\/b><\/b><\/span><\/p>\n

\n\u00bfQuiz\u00e1 no le gusta tanto utilizar el correo electr\u00f3nico, o no est\u00e1 seguro de poder confiar en un correo electr\u00f3nico aunque parezca enviado por nosotros, o simplemente quiere comprobar su solicitud de asistencia? Esta es nuestra soluci\u00f3n para usted:<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

Acceda<\/b> al sitio web de soporte<\/a> con su cuenta de soporte y compruebe la secci\u00f3n Mis tickets<\/b>.<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

All\u00ed aparecen todas tus entradas. Seleccione un ticket y podr\u00e1 incluso a\u00f1adir respuestas<\/b>.<\/p>\n

\nCaros rangers, pilotos e comandantes!<\/p>\n

Voc\u00ea j\u00e1 se viu esperando por uma resposta da equipe de apoio, mas ela simplesmente n\u00e3o chegou? Ent\u00e3o talvez essa resposta tenha ido direto para sua pasta de e-mail spam!<\/i><\/p>\n

J\u00e1 vimos alguns casos no passado em que mensagens de e-mail da equipe de suporte n\u00e3o acabavam nas caixas de entrada dos jogadores; em vez disso, essas respostas foram\u2026<\/p>\n

\u2026para uma pasta chamada Spam<\/b> ou Junk<\/b> na maioria das plataformas de e-mail.​<\/div>\n

<\/p>\n

\u2026para a guia Promo\u00e7\u00f5es<\/b> em sua caixa de entrada do Gmail (se voc\u00ea estiver usando a caixa de entrada pr\u00e9-selecionada do Gmail).​<\/div>\n

\nEstas s\u00e3o duas causas comuns para que nossas mensagens de e-mail n\u00e3o cheguem em sua caixa de entrada como pretendido, e h\u00e1 outras mais incomuns tamb\u00e9m. Mas, por favor, leia em\u2026<\/p>\n

Voc\u00ea pode revisar seus tickets de suporte sem mesmo usar o e-mail!<\/b><\/b><\/span><\/p>\n

\nTalvez voc\u00ea n\u00e3o goste muito de usar o e-mail, ou voc\u00ea n\u00e3o tem certeza de que pode confiar num e-mail mesmo que pare\u00e7a ter sido enviado por n\u00f3s, ou voc\u00ea s\u00f3 quer verificar seu pedido de suporte? Esta \u00e9 nossa solu\u00e7\u00e3o para voc\u00ea:<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

Acesse<\/b> o site de suporte<\/a> com sua conta de suporte e verifique a se\u00e7\u00e3o Os meus pedidos de suporte<\/b>!<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

Todas as suas t\u00edquetes est\u00e3o listadas ali. Selecione um ticket e voc\u00ea pode at\u00e9 mesmo adicionar respostas<\/b>!<\/p>\n

\nChers rangers, pilotes et commandants !<\/p>\n

Avez-vous d\u00e9j\u00e0 attendu une r\u00e9ponse de l’\u00e9quipe d’assistance, mais elle n’est jamais arriv\u00e9e ? Alors peut-\u00eatre que cette r\u00e9ponse est all\u00e9e directement dans le dossier spam de votre courrier \u00e9lectronique !<\/i><\/p>\n

Dans le pass\u00e9, il est arriv\u00e9 que des messages \u00e9lectroniques de l’\u00e9quipe d’assistance n’aboutissent pas dans les bo\u00eetes de r\u00e9ception des joueurs\u2026<\/p>\n

\u2026dans un dossier appel\u00e9 Spam<\/b> ou Junk<\/b> sur la plupart des plateformes de messagerie.​<\/div>\n

<\/p>\n

\u2026\u00e0 l’onglet Promotions<\/b> de votre bo\u00eete de r\u00e9ception Gmail (si vous utilisez la bo\u00eete de r\u00e9ception Gmail pr\u00e9-tri\u00e9e).​<\/div>\n

\nIl s’agit de deux causes courantes pour lesquelles nos messages \u00e9lectroniques n’arrivent pas dans votre bo\u00eete de r\u00e9ception comme pr\u00e9vu, et il en existe d’autres plus rares. Mais lisez bien ce qui suit\u2026<\/p>\n

Vous pouvez consulter vos tickets d’assistance sans m\u00eame utiliser le courrier \u00e9lectronique !<\/b><\/b><\/span><\/p>\n

\nPeut-\u00eatre n’aimez-vous pas trop utiliser le courrier \u00e9lectronique, ou vous n’\u00eates pas s\u00fbr de pouvoir faire confiance \u00e0 un courrier \u00e9lectronique m\u00eame s’il semble \u00eatre envoy\u00e9 par nous, ou vous voulez simplement v\u00e9rifier votre demande d’assistance ? Voici la solution que nous vous proposons:<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

Connectez-vous<\/b> au site Web de support<\/a> avec votre compte de support et v\u00e9rifiez la section Mes tickets<\/b> !<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

Tous vos tickets y sont r\u00e9pertori\u00e9s. S\u00e9lectionnez un ticket et vous pouvez m\u00eame ajouter des r\u00e9ponses<\/b> !<\/p>\n

\nLiebe Ranger, Piloten und Kommandanten!<\/p>\n

Hast du auch schon mal auf eine Antwort vom Support-Team gewartet, aber sie kam einfach nicht? Dann ist diese Antwort vielleicht direkt in deinem Spam-Ordner gelandet!<\/i><\/p>\n

Wir haben in der Vergangenheit einige F\u00e4lle erlebt, in denen E-Mail-Nachrichten des Support-Teams nicht in den E-Mail-Postf\u00e4chern der Spieler gelandet sind; stattdessen gingen diese Antworten\u2026<\/p>\n

\u2026in einen Ordner, der bei den meisten E-Mail-Plattformen Spam<\/b> oder Junk<\/b> hei\u00dft.​<\/div>\n

<\/p>\n

\u2026in die Sektion Aktionen<\/b> in Ihrem Google Mail-Posteingang (wenn Sie den vorsortierten Google Mail-Posteingang verwenden).​<\/div>\n

\nDies sind zwei h\u00e4ufige Ursachen daf\u00fcr, dass unsere E-Mail-Nachrichten nicht wie vorgesehen in eurem Posteingang ankommen, aber es gibt auch noch andere, seltenere Gr\u00fcnde. Aber lest einfach weiter\u2026<\/p>\n

Du kannst deine Support-Tickets \u00fcberpr\u00fcfen, ohne daf\u00fcr E-Mail zu verwenden!<\/b><\/b><\/span><\/p>\n

\nVielleicht magst du E-Mail nicht so gerne benutzen, oder du bist dir nicht sicher, ob du einer E-Mail vertrauen kannst, auch wenn sie scheinbar von uns gesendet wurde, oder du m\u00f6chtest einfach nur deine Support-Anfrage \u00fcberpr\u00fcfen? Hier ist unsere L\u00f6sung f\u00fcr dich:<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

Logge dich <\/b>auf der Support-Website<\/a> mit deinem Support-Konto ein und sieh dir den Bereich Meine Tickets<\/b> an!<\/p>\n

<\/p>\n
<\/div>\n

\t\t\"My\n\t<\/div>\n

Alle deine Tickets sind dort aufgelistet. W\u00e4hle ein Ticket aus und du kannst sogar Antworten hinzuf\u00fcgen<\/b>!<\/p>\n

Read more…<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"

Dear rangers, pilots and commanders! Have you ever found yourself waiting for a response from the support team, but it just didn’t come? Then maybe that response went straight to […]<\/p>\n","protected":false},"author":30,"featured_media":453,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[7],"tags":[],"class_list":["post-275256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nA Great Way to Keep Track of Your Support Tickets - Pirate Galaxy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pirategalaxy.com\/en\/a-great-way-to-keep-track-of-your-support-tickets\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Great Way to Keep Track of Your Support Tickets - Pirate Galaxy\" \/>\n<meta property=\"og:description\" content=\"Dear rangers, pilots and commanders! 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